Nestled in the picturesque village of Thorverton near Exeter, the Thorverton Arms is more than just a pub with rooms—it's a thriving hub of the local community, run with passion and warmth by Mandy and Steve Plumbridge. Recently crowned winners of Channel 4’s Four in a Bed, their journey to success is one of dedication, authenticity, and a true love for hospitality.
Unlike many contestants who apply for the show, Mandy and Steve’s journey began with an unexpected invitation. Mandy, having previously appeared on Come Dine with Me in 2012, was approached by the production team while they were still in the early stages of renovating the Thorverton Arms. At first, they declined, wanting to ensure their pub was at its best before going on national television. However, when the opportunity came around again, they decided to take the plunge.
“It was a gamble,” says Mandy. “But all we could do was be ourselves. People love us at our pub, so hopefully, they’d like us on TV.”
From the outset, Mandy and Steve wanted to create a welcoming environment that reflected both their personalities and the village’s strong sense of community. Their approach was simple—treating guests on the show just as they would any other visitor.
“When people come here, they arrive as strangers but leave as friends,” says Steve. This philosophy was evident during filming when contestants mingled with locals and experienced first-hand the warmth and camaraderie that define the Thorverton Arms.
Unlike some venues that make last-minute upgrades before TV appearances, the couple had already undertaken extensive refurbishments. When they first took over, the rooms needed a refresh to match their vision for the pub. Over time, and with the help of Mandy’s dad, they transformed the spaces into charming, comfortable accommodations, maintaining the pub’s historic charm while introducing modern amenities like Sky TV and Netflix.
“We didn’t want to lose the old-world feel,” says Mandy. “We made sure to keep the character while upgrading the essentials.” The rooms were given a fresh look with new furnishings, cosy bedding, and thoughtful touches, such as locally made fudge for guests to enjoy.
Beyond the rooms, they focused on creating a well-rounded guest experience, ensuring the pub itself remained a warm and inviting space. “We’re not just offering a place to stay,” Mandy explains. “We want people to feel like they’re part of something special when they visit.”
Mandy and Steve are firm believers that running a pub isn’t just about pulling pints—it’s about being a vital part of the community. Mandy is actively involved in the local PTA and even rings the church bells. The couple regularly hosts fundraisers and events, from the Jubilee to the King’s Coronation, reinforcing their role as a cornerstone of village life.
Their commitment to community spirit was reflected in the glowing feedback they received from the show’s contestants and their guests.
“It was amazing to hear how much people appreciate what we do,” says Mandy. “Sometimes you don’t realise the impact you’ve had until you hear it from others.”
Winning Four in a Bed brought with it not just recognition but also new perspectives on their business. One key change they made post-show was adjusting their pricing structure. While room rates remained the same, breakfast became an optional extra.
“We know we’re great value for money,” explains Steve. “But it also makes sense for guests who don’t want breakfast, like some of the workmen who stay with us. This way, people pay for what they want.”
Another takeaway from the show was how their now-famous Breakfast Wrap became a talking point. Originally a creative way to use up leftover Sunday roast meats, the wrap became a hit, and they’re now even considering a dessert version.
One of the biggest revelations during filming was just how much support Mandy and Steve had from their local community. The production team initially wanted to close the pub for filming, but the couple insisted on keeping the doors open. “We had 30 people gathered by the bar, watching everything unfold,” says Mandy. “Hearing us talk about what the pub means to us in front of them was a special moment.”
This deep connection with the local community is something they don’t take for granted. “We wouldn’t be where we are without our locals,” Steve adds. “They’re not just customers; they’re friends. And we’ll always go out of our way to support them, just as they support us.”
Despite the challenges facing hospitality, Mandy and Steve believe the future for village pubs is bright.
“We hear all the time about pubs closing down, but it doesn’t have to be that way,” Mandy says. “Village pubs are becoming a novelty again, and people are rediscovering the charm of a proper local.”
Their advice for fellow publicans?
“Make people feel welcome the second they walk in. A simple greeting, letting them know where to order or sit—it makes all the difference.”
With their warm hospitality, commitment to quality, and deep-rooted ties to the local community, it’s no wonder Mandy and Steve Plumbridge and the Thorverton Arms captured the hearts of both guests and viewers alike.